Shipping

Currently, we only take EMS as the manner of delivery.

EMS -- the international Express Mail Service, is a special postal service offered by the postal administrations of the countries and regions in the world where EMS items enjoy the preferential treatment of the Post, Customs and airline companies. With the high speed and high quality, EMS transmits for the customers the urgent letters, documents, banking bills, samples and goods. Meanwhile, it provides items tracking and inquiry service by different ways. In addition, EMS offers some extended services such as agent of declaring, packaging and insurance.

Order usually will be shipped within 2 business days once the payment is received. Most packages take 4-7 working days from the day they are shipped via EMS.

You are able to find the tracking number by logining in your tobabyvox.com account or waitting for our mailing notification. Tracking orders online, Pls click here

On occasion there may be unforeseen delay in shipping for bad weather, national holidays etc, We will notify you via email if your order will not be shipped by the time frame stated.

Returns

Refund is available if buyer is not satisfied , The refund will be limited only to the final sale price(excluding shipping fee) through paypal. Buyer will absorb shipping fees both ways. And the item must be in its original condition.

Pls contact with our service department for our postal address.